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SUNY Downstate Medical Center

Division of Information Services

Telecommunications Group

Telecommunications Department Contact Quick Reference

Telecom Director (718) 270-7692 Lou Santoro
Telecom Administrator (718) 270-2433 Uriah Gardner
Telecom Admin / Wireless Service (718) 270-7689 Ricardo Lorenzo
Telecom Technician (718) 270-1776 Phil Fried
Telecom Technician (718) 270-7769 David Hinc
Service Requests (718) 270-2433 Uriah Gardner
Telecom Office Manager (718) 270-2374 Deborah Kale
DMC Operator 0 or (718) 270-1000  
DMC Page Operator (718) 270-2121  
Adult Code (718) 270-2323 FOR EMERGENCY USE ONLY
Pediatric Code (718) 270-4040 FOR EMERGENCY USE ONLY
Family Alerts ext 5120 FOR INTERNAL USE ONLY
KCHC Operator (718) 245-3131  
KCHC Page Operator (718) 245-3142  

Documentation

Current Projects

  • Increased redundancy and upgrade for voice access — this wil ensure that SUNY Downstate has multiple entry points for all voice and data services, and that failover and redundant systems are adequate for the Center to carry out it’s mission in the event of a disaster.
  • Physical Plant enhancements
  • Web-based on-call scheduling
  • Web-based paging
  • Station review — this project will document the complete internal cable infrastructure at Downstate Medical Center.
  • Implementing Pinnacle telephone billing system.
  • Improvements to cellular coverage within the Downstate Medical Center campus.