All technical queries should be addressed to the IS Help Desk, the first point of contact for all computing and information technology problems or questions at DMC. [More]
Administrative information by divisions
System Operations Group
Upgrades mainframe OSs and open engine interface machines. Stabilizes, audits, and tests PHI systems backup/ restore for HIPAA compliance. Responsible for Data Center environmental/facility expansion/ hardware consolidation and disaster recovery. [More]
Provides data network services including internet connectivity, data communications, e-mail, network and e-mail security, and cable plant infrastructure. [More]
Coordinates the selection, implementation, and support of the Enterprise Resource Planning (ERP) System. Provides project management support for the implementation of the ERP system. [More]
Provides application development support on a variety of platforms in a variety of languages.
Develops and supports mainframe legacy online applications such as THOMIS, Personnel Data System and Scientific Medical Instrumentation System. [More]
Coordinates the selection, implementation, and support of all hospital clinical Information Systems. Provides end-user training on the various clinical Information Systems and technical support for hardware and software applications. [More]
Provides desktop and application support for the clinical practice plan (UPB).
Specializing in: Athena, Accpac, Credtrac, Datascope, Eras, Medical Manager, PC Charge, etc. [More]
The Information Security Group (ISG) is responsible for
the security of the computer network by insuring regulatory
compliancy, the confidentiality, integrity, and availability of
patient medical records and other information deemed critical
to the mission of SUNY Downstate Medical Center. [More]
All technical queries should be addressed to the IS